CrossBatch vs Katana

Katana is cloud inventory and manufacturing (MRP) software: manufacturing orders, routings, stock across locations. Its Shopify app launched in 2019 and has 4.0 stars from 134 reviews. CrossBatch is a production queue for small shops making personalized products to order. Sources: Katana's App Store listing, katanamrp.com/pricing, its Etsy page and its Extensiv help article, checked October 20, 2026.

Katana's pricing

Katana's Shopify listing shows Free ($0, up to 30 SKUs) and Core ("Starting at $299/month," priced by locations and sales orders, with paid add-ons). Katana's own pricing page shows Free and Advantage (custom pricing, with implementation and success managers).

How each handles Etsy

• Katana: not built in. Its Etsy page describes a connection through Make (orders in, Etsy marked shipped when the Katana order is delivered). Its help center describes a route through Extensiv that sends fulfillment and tracking to Etsy and syncs stock; partial fulfillment and returns aren't supported.
• CrossBatch: forwarded Etsy sale emails or Etsy's Order Items CSV. No Etsy API connection, so you add tracking in Etsy yourself.

Where Katana is the better fit

• You need a manufacturing system: inventory, manufacturing orders, routings, multiple locations, an API.
• Etsy fulfillment write-back through Make or Extensiv.
• Large catalogs and teams, with hands-on onboarding on Advantage.

Where CrossBatch is the better fit

• Small personalized-order shops: buyer personalization on every job sheet, proof approval and storefront personalization fields. Katana's pages don't mention buyer personalization.
• No third-party connector: Etsy orders come in by email forwarding or CSV.
• Simple pricing: a free plan with no SKU cap, then $19 to $99 a month.

Etsy is a trademark of Etsy, Inc. CrossBatch is not affiliated with Etsy. Katana is a trademark of its owner.